FAQ

Physiotherapy is a growing profession that focuses on helping people overcome pain and injury to move better and enjoy an active life.  They treat problems of joints, muscles, tendons and nerves to reduce pain and help get you moving normally again.  Physiotherapists have a minimum of 4 years university training and all our physiotherapists are required to undergo further training whilst they are practicing to keep up to date with new treatment methods.  If you are unsure whether physiotherapy can help you, call us and ask if we have seen your type of problem before.

No – Physiotherapists are primary contact practitioners, which means that you do not need a referral from a doctor before you see a physiotherapist.  Veteran’s Affairs and workcover patients do need a  referral from their doctor if they wish to claim the cost of treatment.

We allow plenty of time at every consult to make sure we have a good understanding of where you are up to in your recovery and make sure you are making progress.  Our initial appointments are 45 minutes and the fee is $95, whilst our review appointments are 30 minutes and the fee is $74.

If you have Extras cover that includes physiotherapy you will be able to claim a rebate on your appointment fee. The rebate varies between different health funds and different policies. We have HICAPS facilities at our clinic so bring your card to claim a rebate on the spot, which means you simply pay the gap.

You should wear comfortable clothing to your appointment, and keep in mind it may need to be removed to assess and treat the injured area. If you have a letter or referral from your doctor, surgeon or other health professional please bring it along, as well as any X-ray, CT or MRI scans you have relating to your injury.

Personal Best Physiotherapy is a registered provider of treatment for both NSW and Victorian Workcover and can provide physiotherapy following a workplace injury. Please bring along any workcover paper work that you have received.

Call us today for an appointment